This Privacy Policy describes how Starmy collects, uses, stores, and protects personal data in connection with the operation of the website at starmy.online and the provision of online education services. Starmy is committed to handling personal data responsibly and in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Starmy operates as an online education platform offering courses in professional communication, daily productivity, and career direction for adults in Malaysia. This policy applies to all visitors to starmy.online and to individuals who contact Starmy or enrol in any of its learning programmes.
By using this website or submitting personal data to Starmy, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, you should not use this website or provide personal data to Starmy.
Starmy may update this policy from time to time. The most current version will always be available at starmy.online/privacy.html. The date at the top of this document indicates when the policy was last revised.
The data controller responsible for your personal data is:
Starmy
67, Tingkat Kurau 4, Taman Chai Leng
13700 Perai, Pulau Pinang, Malaysia
Email: [email protected]
Phone: +60 12-471 2792
All enquiries regarding the processing of your personal data should be directed to the contact details above.
Starmy collects personal data in the following circumstances:
3.1 Contact Form Submissions. When you submit the contact form on this website, we collect your name, email address, and the content of your message. This information is transmitted directly to [email protected] via your email client.
3.2 Newsletter Subscriptions. If you subscribe to email updates, we collect your email address for the purpose of sending course and resource updates.
3.3 Automatically Collected Data. When you visit starmy.online, certain technical information is automatically collected by web servers and analytics tools. This may include your IP address, browser type, operating system, referring URL, pages visited, and time spent on the website. This data is used in aggregate to understand how the website is used.
3.4 Cookies. Starmy uses cookies and similar tracking technologies. See Section 6 and the separate Cookie Policy at starmy.online/cookies.html for full details.
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, Starmy processes personal data on the following grounds:
4.1 Consent. Where you have provided explicit consent, such as by subscribing to a newsletter or ticking the privacy checkbox on the contact form.
4.2 Contractual Necessity. Where processing is necessary to respond to an enquiry or to provide access to a course you have requested information about.
4.3 Legitimate Interests. Where Starmy has a legitimate business interest in processing data, such as improving website performance and preventing fraud, provided such interests are not overridden by your rights.
4.4 Legal Obligation. Where processing is required to comply with applicable Malaysian law.
Personal data collected by Starmy is used for the following purposes:
To respond to enquiries submitted through the contact form. To send email updates to subscribers who have opted in to receive them. To improve the functionality and content of the website based on aggregated usage data. To comply with applicable legal obligations under Malaysian law. To detect and prevent fraudulent or abusive use of the website.
Starmy does not use personal data for automated decision-making or profiling that produces legal or similarly significant effects on individuals.
Starmy uses cookies to operate the website and to understand how it is used. Cookies are small text files stored on your device. Some cookies are strictly necessary for the website to function. Others are used for analytics purposes and require your consent.
You can manage your cookie preferences at any time using the consent panel available on this website. For a full description of the cookies used, please refer to the Cookie Policy at starmy.online/cookies.html.
Starmy does not sell, rent, or trade personal data with third parties. Data may be shared in the following limited circumstances:
7.1 Service Providers. Starmy may use third-party service providers for website hosting, email delivery, and analytics. These providers process data only on Starmy's behalf and are bound by appropriate data processing agreements.
7.2 Legal Requirements. Starmy may disclose personal data if required to do so by law, court order, or lawful request by a Malaysian government authority.
7.3 Business Transfers. In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction. Notice will be provided in such circumstances.
Any third-party service providers engaged by Starmy are required to maintain appropriate security measures and to use personal data only for the purposes specified by Starmy.
Starmy retains personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.
Contact form data is retained for a period sufficient to respond to and resolve enquiries, typically not exceeding 24 months unless an ongoing relationship exists. Newsletter subscriber data is retained until the subscriber opts out. Website usage data collected through analytics tools is retained in accordance with the retention settings of those tools.
When personal data is no longer required, it is deleted or anonymised in a manner that prevents reconstruction.
As a data subject under the Personal Data Protection Act 2010, you have the following rights in relation to your personal data held by Starmy:
Right of Access. You may request a copy of the personal data Starmy holds about you.
Right of Correction. You may request that inaccurate or incomplete personal data be corrected.
Right to Withdraw Consent. Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
Right to Limit Processing. In certain circumstances, you may request that Starmy limit the processing of your personal data.
To exercise any of these rights, contact Starmy at [email protected]. Starmy will respond to requests within a reasonable period and in accordance with the PDPA.
Starmy takes reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include the use of HTTPS encryption for all web traffic and access controls limiting who within Starmy can access personal data.
No method of transmission over the internet is completely secure. While Starmy takes appropriate precautions, we cannot guarantee the absolute security of data transmitted to or from the website.
Starmy's courses and services are designed for adults. The website is not directed at individuals under the age of 18. Starmy does not knowingly collect personal data from minors. If you believe that a minor has submitted personal data to Starmy, please contact us at [email protected] and we will take steps to delete that information.
Starmy may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this document. We encourage you to review this policy periodically to stay informed about how we handle personal data.
Continued use of the website following the posting of changes constitutes your acknowledgement of those changes.
For any questions or concerns about this Privacy Policy or the way Starmy handles your personal data, please contact:
Starmy
Email: [email protected]
Phone: +60 12-471 2792
67, Tingkat Kurau 4, Taman Chai Leng, 13700 Perai, Pulau Pinang
If you are not satisfied with our response, you may lodge a complaint with the Department of Personal Data Protection (JPDP) of Malaysia, which is the authority responsible for enforcing the Personal Data Protection Act 2010.